How do I connect to my office via Remote Desktop Connection?

[Amado]

OK, I'll give it a shot.

Can I unplug the Netopia 3346N-VGx DSL Ethernet Managed Switch and practice with a diferent one without messing up nothing. I will remove the Netopia 3346N-VGx DSL Ethernet Managed Switch disconnect my computer and then connected to a diferent Netopia 3346N-VGx DSL Ethernet Managed Switch. Will that be OK?

I still need to figure out how to "select the users that are allowed to connect" but thank you for the encouragement.

[AboveTheLogic]

So, its a managed switch, but is it actually being used to perform any specific functions other than just sharing a connection?

[Amado]

I logged in to the Netopia 3346N-VGx from Internet Explorer at home - Configure -Advanced - Pinholes - Pinhole Name - TCP - 3389 - 3389 - *Internal IP Adress (the one I got using ipconfig) - 3389 - and saved the new configurations (I could see the new name listed).

I then opened RDC on my home computer, typed in the IP Address I got running ipconfig on my office computer and ... nada! something very interesting happened though I CONNECTED TO A COMPUTER THAT I DON'T RECOGNIZE.

Is that possible?

Note: I also tried using the Static IP provided by our ISP for the Netopia 3346N-VGx but RDC will not connect (the one I use to connect to the Netopia 3346N-VGx).

*I had to type the Internal IP Address over one of the 5 static IP's provided by our ISP. Does that mean anything? (I also tried leaving the IP that was automatically selected but it did not work).

Note: I just found out that I CANNOT use Windows Vista Home Basic (the office computer) to request Remote Assistance.

[wimiadmin]

It is possible.

Does the computer you have at work have a static IP?

In the Pinholes section of the Netopia, did you define your work computers internal IP?

Example:
Forward 3389 to 192.168.1.43

If you don't want to mix anything up with the other computer, do a regedit on your PC and change 3389 to 3390 (see earlier post) and then forward 3390 to your IP in the Netopia.

Brian

[AboveTheLogic]

sounds to me like that other PC grabbed your IP or something

Originally Posted by wimiadmin

If you don't want to mix anything up with the other computer, do a regedit on your PC and change 3389 to 3390 (see earlier post) and then forward 3390 to your IP in the Netopia.

If you do this, when you open remote desktop connection, you'll need to put ":3390" after the IP
i.e.:

192.168.1.43:3390

otherwise it will still try to connect to 3389

[Amado]

Originally Posted by wimiadmin

It is possible.

Does the computer you have at work have a static IP?

No, I am running Windows Vista Basic Home set to "Obtain an IP Address Automatically" (We have 5 Static IP's assigned by our ISP).

In the Pinholes section of the Netopia, did you define your work computers internal IP?

Example:
Forward 3389 to 192.168.1.43

I am using a Netopia 3346N-VGx (the one provided by AT&T) and these are the only fields available = Pinhole Name: Work Computer; Protocol Select: TCP; External Port Start: 3389; External Port End: 3389; Internal IP Address: There is already an IP number in this field but I tried it and it didn't work then I tried the one I obtained running ipconfig and it didn't work either. WHICH ONE SHOULD I USE? NOTE: I noticed that NAT and DHCP SERVER are both turned OFF on the router. AND Internal Port: 3389

If you don't want to mix anything up with the other computer, do a regedit on your PC and change 3389 to 3390 (see earlier post) and then forward 3390 to your IP in the Netopia.

Brian

Thank you for all the support!

[Amado]

Originally Posted by AboveTheLogic

So, its a managed switch, but is it actually being used to perform any specific functions other than just sharing a connection?

I don't know. I will have to wait until Monday to ask our IT guy; anything else you think I should ask?

I understand that it is also important to know if the Netopia 3346N-VGx is set to BRIDGE MODE or ROUTER MODE.

Thanks to you It's been a very interesting experience playing with all these devices. I've already logged in to an unknown computer (I must have scared the #@!#$!# out of the poor guy) and I have logged on to a DVD Camera from who knows were, one using RDP and the other simply by typing an IP Address in to my web browser).

[wimiadmin]

So you have an IT guy?

I'm surprised you're able to get into the Netopia etc if you're not in the IT department.

Since you have an IT guy....chances are....you have a server and I'll bet it's the one using 3389.

Plus since DHCP is off in the Netopia, the server is probably what's assigning the IP address. You can ask your IT guy to give your computer a static IP within the LAN (192.x.x.x) and change your RDP to 3390 and point the Netopia on 3390 to your internal IP.

As AboveTheLogic mentioned....since your port would be different at that point, you'll access it via outsideIP:3390 (example 1.2.3.4:3390).

Your IT guy should be able to tell you all of this and set it up for you.

Brian

[Amado]

I'm in accounting and I'm not supposed to have any of this information.

But I was curious about Remote Desktop Connection and Remote Assistance and I think I found all the answers I needed in this forum.

YOU HAVE A TERRIFIC WEBSITE!