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Junior Member
Join Date: Nov 2008
Location: New Orleans, Louisiana
Posts: 2
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For eight years I've had excellant service with web host usadomains, always had access to my dedicated server. Then enter Charter Cable, the ISP I am forced to use since July. Problem is Charter Cable keeps changing my IP address which my server then does not recognize and I lose valuable time contacting usadomains because I can't access my server. Here I add more information from usadomains:
The reason you cannot connect to your FTP server, is after all these years, Charter Cable has put you on a new ip address that hasn't been setup with a correct reverse dns. Below you will see that a nslookup on your IP address of 97.80.33.119 returns the name of static.unknown.charter.com, however if you do a reverse query to get the IP of the name, it results in a error. In other words, static.unknown.charter.com doesn't resolve back to 97.80.33.119. This problem lies with Charter and not USA Domains, and would need to be fixed on their end. ------------------------- IP resolves fine to name --------------------------------- # nslookup 97.80.33.119 Server: localhost Address: 10.10.100.12 Name: static.unknown.charter.com Address: 97.80.33.119 ------------------------- Name doesn't resolve to IP ------------------------------- # nslookup static.unknown.charter.com Server: localhost Address: 10.10.100.12 *** localhost can't find static.unknown.charter.com: Non-existent host/domain # Charter has not responded to this situation and shows no sign of doing so. Is there anything I can do using the tools of whatismyip to change my IP address back to the one my server recognizes. I thank you in advance for any time you can give. Sincerely, Sakara |
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